When can assumptions be helpful?

July 7th, 2015

Angry man screaming in phone

CRANIUM Point: Using emotions not ignoring emotions
Capitalize on emotional intelligence by putting to practical use the power of the emotional brain.

Let’s face it.  We all have difficult people in our lives. We know what to expect of them and it’s generally not much. At the same time its always possible to do better in any situation. Even an Olympic gold-medalist could shave another second or score one more time. So it’s certainly true that we could always do better when we deal with that guy (or gal).

In this situation we usually focus on trying to limit contact, to moderate our responses or even to try understand them better.  Sometimes, though, we must set the table first. What would happen if we took the radical step of assuming the best of intentions on behalf of those troublesome individuals?  You know, fake it ’til you make it.

Identify a person or situation that is presently challenging you or causing you to feel conflicted. Rather than assuming the worst, assume the best. “Assume good intent” when working with this person or in this situation. You may not discover that this person or situation is actually wonderful and amazing but there is a strong chance that you’ll see possibilities you didn’t before.

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